FAQs

1. What services do you offer?

We offer professional pet waste removal services, including:

● Regular pet waste pickups (weekly, bi-weekly, or one-time cleanups)
● Deodorizing and sanitization treatments for yards, patios, and decks
● Commercial pet waste removal for businesses and public areas
● Wintertime poop cleanup
● Pet transport (upon request)

2. How often should I schedule pet waste removal?

This depends on your preferences and the number of pets you have. We offer weekly, twice-weekly, bi-weekly, or one-time services. For homes with multiple dogs or high traffic areas, more frequent visits may be recommended.

3. How do I book a service?

You can easily book a service through our website or by contacting us directly via phone or email. We'll work with you to find a schedule that fits your needs.

4. Do you provide service year-round, even in winter?

Yes! We provide services year-round, including winter cleanups. We understand how tough it can be to clean up pet waste in the snow, so we're here to handle that for you, no matter the weather.

5. How much do your services cost?

Our prices depend on factors like the size of your yard, the number of pets, and how often you'd like us to visit. For a more accurate quote, please contact us directly, and we'll provide you with a personalized pricing plan.

6. Do I need to be home for the service?

No, you don’t need to be home for the service. Our technicians will arrive, clean the area, and securely close gates as needed. We can send you a photo of your yard after the service for your peace of mind.

7. What happens if I’m not satisfied with the service?

We’re committed to providing top-notch service, and if you’re not satisfied for any reason, we’ll come back to correct the issue at no additional cost. Your satisfaction is our priority.

8. Are your products safe for my pets and family?

Yes, all of our deodorizing and sanitization treatments are safe for pets and humans. We use EPA-approved products that effectively eliminate odors and kill harmful bacteria, without posing any risk to your family or animals.

9. What if my pet gets in the way during the service?

Our technicians are trained to work around pets. If your pet is outside during the service, we ask that you keep them in a safe area. If your pet is very active or difficult to manage, let us know ahead of time, and we can discuss the best approach.

10. Do you offer any discounts or packages?

Yes, we offer discounts for regular services (like weekly or bi-weekly cleanups) and multiple pet households. We also have special packages available for both residential and commercial clients.

11. How do I cancel or reschedule a service?

If you need to cancel or reschedule, please contact us at least 24 hours in advance to ensure we can accommodate your request.

12. Do you service commercial properties or businesses?

Yes, we offer pet waste removal services for commercial properties, including dog parks, pet-friendly businesses, and HOA communities. We can create a tailored plan to fit your property’s needs.

If you have any additional questions or need more information, feel free to reach out to us! We're here to help!